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Meet The Holmer Manor Team

Holmer Manor Private Care Home was acquired by Zo & Geoff Butcher in January 2019.

Together with daughter Hannah and son Michael, both in their mid 30’s, they run a number of other residential homes as a true family business. 

Geoff

Owner

We have owned and operated care homes since 1997; our passion for delivering great care and our zero tolerance for anything else has only grown year on year.

Our strapline “Because we care” is very real and, as individuals and a family, we get personally very upset if we fail to deliver anything less than brilliant care.

I am personally legally and, I feel, morally responsible for each and every home and its residents. If I am not visiting a home, I am in daily contact with the managers and their teams. Our systems and processes are all geared to letting me and my directors know when things have not been done and providing information to enable us to constantly improve.

We never think “this is great and it’s good enough” – we always strive to do better.

Hannah

Operations Director

I have been working in the business for nearly 15 years.

My job now is Operations Director supporting the managers and their staff teams to make sure that we maximise the overall wellbeing of each and every resident.

Unlike other homes, this is not just about making sure that there is no poor care, it is about instilling and maintaining a passion for excellence in everything we do. Part of my job is to ensure the smooth running of the homes with really fast purchasing so if a resident needs something it is in the home within hours, not days or weeks.

I am also responsible for the décor and maintenance of the homes and hopefully making sure they are homely and fulfil the wishes and aspirations of each individual resident and their relatives alike.

Michael

Finance Director

My role as Finance Director is to ensure the long term financial sustainability of the Care Home.

I am also responsible for Health & Safety, Data Protection and Information Technology. I regularly work from our Care Homes as it’s important to be hands-on, working with our teams to ensure that the necessities of regulation don’t detract from the demanding job of delivering great care.

Unlike many in the care industry, we are investing significantly in IT; we see it as an effective way of continually improving the quality of care and to continue to be more responsive to our resident’s and staff’ needs. Our systems tell us in real-time if things have not been done; Care is a 24/7 business and we work every hour necessary to ensure that issues are addressed immediately.

Holmer Manor Care Home meet the team Butcher family

Our ethos is centred around the residents, and we see the house as their home, with us being the visitors. We try to encourage as many independent activities and as much self-sufficiency as possible. This allows our residents to remain in control and active with a good quality of life.

We wish to provide unrivalled care for every individual in the house and ensure they are happy at all times. This comes hand in hand with personal, one to one assistance. At Holmer Manor, we assign a personal keyworker to each resident, allowing for consistency, routine, familiarity and the chance to build up an extra special rapport.

Holmer Manor is a friendly community of highly qualified professional carers that aim to improve the wellbeing and happiness of our residents’ at all times. Our carers deliver the highest quality of care and support to whoever needs a helping hand 24 hours a day.  

We see our home as a resident’s home for life, and we do everything in our power to ensure a resident never has to leave Holmer Manor – to support that, we work with GPs, District Nurses, and other specialists to provide palliative care. 

Libby Knight

Registered Manager

 I trained at Guy’s Hospital in London in the early 1990’s and have had many fantastic opportunities.   My career has been varied from working in hospitals, care of the elderly to being the Lead Nurse for a large soft drink company and hotel group throughout Europe covering their health and wellbeing.  I have been in management roles for the last 18 years.  I moved to Herefordshire 9 years ago and have previous experience of managing a nursing home.  I have completed my Masters in Chemotherapy but returned to my passion of elderly and dementia care last year. My hobbies are theatre, gardening, travel and baking (I even got to last 50 in the Great British Bake Off!)  I am extremely passionate about my job and will do whatever I can to ensure residents, family and staff are as happy and content as possible.

 

Rebecca

Deputy Manager

Hi, I’m Becca and I am the Deputy Manager here at Holmer Manor. I started my career as a carer/support worker and have progressed into management so I have experience of all aspects of a home. Previous to Holmer Manor, I worked within Management in Children’s Crisis Care and Mental Health, predominantly Forensic Mental Health. I  have a wealth of experience with person-centred care and always strive to ensure every person is safe, happy and enjoying their life. Outside of work I enjoy walking my Cockapoo and visiting my family who are very special to me. I look forward to meeting you all.

Ros

Activity Coordinator

Ros has been at Holmer Manor for 29 years and organises a daily programme of activities within the home. In addition she arranges visits from external professionals including a petting dog, live entertainers, drama clubs, hairdressers and aromatherapists.

Princy

Registered Nurse

I work as a staff nurse at Holmer Manor . I started my Nursing career in India just over twelve years and continue to be very passionate about my role. I have experience working in the Oncology department and mainly in the Neonatal Intensive unit while in India.

I moved to the UK in 2014 to improve my knowledge and learn new skills and since then has worked in care home sector . I have a great passion for caring my residents and to ensure my entire team provides the highest quality of care to our residents.

I am in the process of starting with my Level 5 in Leadership training and continue to update my knowledge and skills.

Other than work my hobbies are reading and yes of course a busy mum of two little ones.

Emma, Monica and Louise

Care Assistants

Our dedicated team are loving, experienced, professional and have extensive knowledge in caring for our residents, especially those with Dementia care. We are also equipped to care for those with more complex medical conditions and disabilities.

Dylan

Care Assistant

Debbie

Administrator

I was a carer for 12 years, so I have a background and understanding of care. I’m currently working towards my business admin level 3. I have 5 children all grown up and left home,so it’s just me and my gorgeous cat najli. I have 3 grandchildren. When my children were younger we lived by the sea in Barry island, we lived in the same street that ‘Gavin and Stacey’ was filmed it was great fun meeting them and watching them film we even got a signed cast schedule. I’m Xmas crazy I love collecting Xmas items I had my first and last tattoo done at the age of 56 of a Xmas robin on my leg. I love reading and spending time with family and friends..and I absolutely adore my job.

Craig

Maintenance

As the sole maintenance representative at Holmer Manor, I get to spend my days dealing with a plethora of maintenance tasks to ensure the Home is kept in a safe and secure environment for all residents and staff.

Having worked previously in the military and for a number of different communication companies, I wanted a change of direction that would allow me to adapt my social and communication skills as well as allowing me the opportunity to spend my days dealing with DIY tasks that I enjoy undertaking.

As a keen and active fitness person the role adds to my fitness regime as I am always on the go keeping the Home up to a safe standard. I enjoy the communication interaction with both residents and staff alike, and hopefully by now they are all in tune with my ex squaddie sense of humour.

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